Yes, we are, and we take pride in it. In order to ensure that our company gives our clients the best service they deserve, we make sure that we comply with all required insurances and licenses including liability insurance and workers’ compensation. Moreover, our expert builders and installers are state licensed and insured, so you have nothing to worry about regarding that matter.

Our staff do their best to respond to requests and inquiries as soon as possible. But all requests are usually processed on the same day they are made, or the next day if the request is made in the evening. But rest assured that we will get back to you as soon as we can and will process your requests immediately.

No, we strongly discourage mounting pergolas onto patio pavers. Not only that patio pavers are not secure enough, but they can also move the pergola over a period of time. Most importantly, bolt down brackets are reasonably recommended to be installed or mounted to a wood deck or a concrete slab patio. But you could lift some pavers and put in solid footings and then install the pergola.

Yes, it is. Pergolas, once installed, will suggestively have a minor degree of movement because its steel and timber will naturally flex. Compared to surface mounted pergolas, in ground pergolas will have the smallest amount of movement.

Yes, installing a pergola on a wood deck is possible. But doing so will need bolt down brackets that should be correctly secured under the deck.

For the first part – Yes, it is. A lightweight ceiling fan can be added to a pergola, as long as it is a non-louvered pergola. And for the second question, no, we do not recommend having large heat sources be installed under a pergola.

Yes, you can. Our services actually include additional shade options which include canvas weave kit.

No, we do not recommend such action. Adding a solid roof to your pergola will also put additional weight load which can be caused by possible wind uplift or could be due to rain or wind.

You can use your garden hose in cleaning your pergola. And, if there’s a mildew build up, we also recommend that you use an outdoor cleaner, like a patio furniture cleaner.

Yes, you definitely can. Just put in a note on when you would like your order to be delivered, and we will surely cater to your request.